Language: Spanish
Millions of
Conversations
Per Month
Revenue
Generation
Not Just Cost Savings
Trusted
Across
Higher Education, Insurance, and Travel
Backed By The Top Investors in Silicon Valley
What caring looks like
People can tell when a brand cares
They stay longer, buy more, and bring their friends. Here’s the Difference:
What Does It Look Like Not To Care?
Forgotten after purchase
Lack of personalization
Outdated inbound experiences
Disconnected outreach across departments
Rushed conversations
One-way outreach
Relentless follow-up, then silence
What Does It Look Like To Care?
A relationship that grows after purchase
Personalization that creates a “wow” moment
Answered by someone who knows you
One connected conversation across teams
Unhurried, attentive service
Meaningful, two-way outreach
The right message at the right time
Genuine Care, In Motion
Human Relationships. Made possible at scale
The relationship triangle
Behind every conversation is a triangle: your customer, their dedicated assistant, and your team, who see every conversation and step in at the moments that matter.
Your customer
Known. Remembered. Heard.
Their
dedicated assistant
Remembers every
conversation.
Your team
Steps in with the fullpicture.
Digital workers will never replace the human relationships your business is built on. They exist to make them possible at scale.
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Built For Industries
That Live On The Phone
Your industry
People, not records.
Your customers have a first inquiry, a journey, and an after hours moment too. Let's walk through your customer journey together.
In industries built on trust, digital workers will never replace human relationships. They exist to make them possible: your people see every conversation and step in at the moments that matter, picking up right where the digital worker left off.
Explore Higher Education
Why Companies Partner With Us
SMS Concierge
After enrollment or booking, the relationship moves to text. Reminders, milestones, and check-ins with no agenda.
IVR Replacement
Retire the phone tree. Every caller reaches a worker that understands them, answers them, and knows the moment a human should take over.
Speed to Conversion
Every inquiry answered in minutes, not days, while your company is still the tab they have open. Speed to lead is a feature. Speed to conversion is performance.
Aged Leads,
Fresh Revenue
The inquiries you wrote off last year are still people who wanted something. We reopen the conversation and turn old spend into new revenue.
Season-Proof Staffing
Enrollment season, renewal season, storm season. Handle any volume without hiring for a peak you will have to unwind.
Bill Pay
Nobody should lose coverage or a seat in class over a date they forgot. A friendly reminder before the deadline, and payment handled right there in the call or the text.
Debt Collection
Recover more by treating people like people. Respectful outreach, flexible plans, and a relationship that outlasts the balance.
A three-step
transformation.
Warm Outbound is where we start. It is not where we stop. And at every step you get a partner in the room, never a vendor at arm's length.
Convert.
Your first digital workers go live in about two weeks on the demand you already generate, under the Compliance Shield from the first call. They call, text, and follow up on every inquiry, and they carry a quota.
Our forward-deployed team works beside yours from day one, tuning until the numbers move.
ROI you can measure in under 30 days.
Map.
We sit down with stakeholders across your organization, admissions, service, retention, finance, and walk the whole customer journey together to find the leakage and the opportunities to show genuine care at every stage.
Extend.
Digital workers roll out across the journey: onboarding, support, renewal, re-engagement. The longer they know your people, the better they anticipate what each person needs.
Care compounds. So does performance.
Your first digital workers could be live in two weeks.
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Every relationship starts with a first conversation.
SEO
Search Engine
Optimization
Organic traffic
SEM
Search Engine
Marketing
Paid ads
AEO
Answer Engine
Optimization
AI search
High-intent inquiries
Brands spend millions generating demand, and most of it never gets a timely answer. Warm Outbound is how you answer all of it: digital workers that reach out within minutes of an inquiry, understand what each person needs, and connect them to the right humans and the right resources at the right time.
It is the fastest ROI in AI. More revenue from the demand you already paid for, measurable in less than a week.
Warm Outbound is where genuine care begins.
See what your demand is worth
Caring through the journey
extends the journey.
Three questions for anyone
who launched an AI pilot this year.
Did it launch?
Did it get the results you wanted?
Did it make more money than it cost?
OutRival exists to make sure you say yes to all three, and scale that across your entire organization.
We prove it before you commit to it. Immediate ROI in under 30 days, in your numbers, on your leads. And conversion is only the first promise we keep: Warm Outbound is step one of a three-step transformation of how your whole organization cares for the people it serves.
Your customer journey
One journey, one agent, many departments behind it
Support
Renewal
Inquiry
Evaluation
Purchase
Onboarding
Company Agent: the Unifying Layer
remembers you, your history and preferences across every stage, and brings in a person when care matters most
Marketing
email drips
Sales
texts, calls
Support
tickets
Billing
invoices
More teams
and people
Every relationship, every stage, every promise, visible.
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See what your
demand is worth
Your leads, your contact rate, your revenue per conversion. See what genuine care at scale is worth before you spend a dollar.
Soon every company will have AI that calls in seconds and sounds human. That is a capability, not an advantage. The advantage is performance. Our team tunes every script and cadence until the numbers move, and every conversation makes the next one better.
Like your numbers?
Talk To Our Digital Workers, and in 30 days you're measuring them, not modeling them.
Revenue Growth Calculator
LIVE
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Soon everyone will have
two assistants.
Company / Agent
Enterprise systems
Company / Agent
Enterprise systems
The company side of the relationship, powered by OutRival
Today
Increasingly
Consumer
Consumer
Personal Agent
Increasingly
There is a reason both will exist.
No brand will ever open its student records, policy systems, or booking engine to someone else's assistant. Data, compliance, and security guarantee it. So every brand will offer its own.
Your customers will not see this as a feature.
They will expect it, the way they expect a website today. OutRival is how you give every customer their dedicated assistant. We call them Digital Workers, and they are already on the job.
Side by side
with your team.
They make the first call, the follow-up, and everything in between. They remember every conversation and keep every promise. They carry a quota.
And when a conversation gets real, they bring in your people: warm, qualified, and ready. The relationship does not end at the transfer. It starts there.
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Genuine care includes guarding
what people trust you with
The Compliance Shield
Compliance that works in practice
Compliance with federal and state outreach regulations is the table stakes of forming relationships with your customers. Most companies building conversational AI agents come up short on it, and even the ones that clear the bar have never made the calls themselves, so they cannot show you how compliant outreach actually gets done. We can.
Protected by default
Every conversation our digital workers have is protected the way your customers assume it already is. Enterprise-grade encryption, secure data routing, strict access controls, and no sensitive data used without explicit approval.
Built from decades of experience
Our team spent decades running proactive outreach operations in regulated industries, and we partner with yours to build those best practices into every conversation, so you always serve people the right way.
Your systems stay yours
Your systems stay yours: digital workers operate inside your CRM, your telephony, and your policies, with access you grant and can see. And every conversation is on the record. Your team can review any conversation a digital worker has, which is what makes both trust and the warm handoff possible.
“We work hand in hand with your legal and compliance teams, because in regulated industries, trust is the product.”
Timur Meyster
Co-Founder and President
Bring your legal and compliance teams.
We'll walk them through the Compliance Shield together.
Book a Demo
What caring sounds like
Don't take our word for it. Listen.
The New Normal - Episode 02
Miami Dade College President Madeline Pumariega on Deploying AI at Scale in Higher Education
Madeline Pumariega
President, Miami Dade College
Click here to listen to what caring sounds like from the world’s largest brandsClick Here to Listen to What Caring Sounds Like
Who we talk to
Caring at scale is not a theory. Leaders are doing it right now, and The New Normal is where they tell you how. Every week we sit down with the people responsible for hundreds of thousands of students, travelers, and policyholders, presidents, chancellors, and CEOs from institutions like Penn Foster, Miami Dade College, and Marriott Vacations Worldwide, and talk about what it takes to genuinely serve every person who counts on them.
Why it matters
Listen to a few episodes and you will hear the same conviction from every one of them: the point of all this technology is to care for more people, better, across their whole lives. That conviction is our company. The show is where we explore it out loud, every week, with the leaders living it.
“Caring is the input.
Performance is the output.”
Ruben Harris
Co-Founder and CEO
I'm Ruben, Co-Founder and CEO of OutRival. When Timur and I started the company, we worked with schools on driving enrollment, and we quickly realized the bigger opportunity was the whole student journey.
Here's what we learned: higher ed leaders genuinely care about serving their students. But when you're serving tens of thousands or hundreds of thousands of them, you can't give every student the attention they deserve. It's not just staffing. It's fragmented data, legacy systems, departments that don't talk to each other in real time.
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If this sounds like your organization,
I want to hear about it.
Book a Demo