Turn every interaction into a long-term relationship
OutRival helps high-volume businesses guide customers through purchase decisions that maximize conversion, extend retention, and grow revenue.
Backed by
Meet Your
Digital Workers
Meet Your
Digital
Workers
Meet Your
Digital Workers
Customize your AI workforce to match your industry's unique needs
Admissions Assistant
Skilled in:
Streamlines the applicant journey from inquiry to enrollment by engaging students in real time, answering questions, and sending proactive follow-ups.
Financial Aid Advisor
Skilled in:
Handles tuition, aid, and billing queries, offering clear guidance on scholarships, payment plans, and more.
Post-visit Followup Assistant
Skilled in:
Support recovery and adherence after the visit.
Outbound Qualify
Skilled in:
Turn marketing responses and inbound inquiries into live conversations with licensed producers.
Booking Assistant
Skilled in:
Answer trip questions, find the right itinerary or room, secure the booking, and handle changes without waiting on hold.
Patient Intake Assistant
Skilled in:
Complete pre-visit tasks so clinical teams can focus on care.
Industries
We Serve
OutRival adapts to the unique challenges of every sector
Higher Education
A New Way to Enroll & Engage Students
Travel
Turn searches into bookings, and stays into loyalty
Healthcare
Give patients faster access to care, and give staff time back
Insurance
Turn shoppers into policyholders, and renewals into retention
Home Services
Convert more leads, book more jobs, and build lasting relationships
Financial Services
Build trust, drive conversions, and deepen client relationships
Common Challenges We Solve
Slow Response and Inconsistent Follow Up
Prospects expect fast, personalized replies; when teams respond in hours instead of minutes, they switch to a competitor.Missed Calls and After Hours Coverage Gaps
A significant share of inbound calls go unanswered, and without after hours coverage, valuable customers fall through the cracks before they convert.Optimize Your Paid Marketing Budget
Paid media drives leads, but conversions stall when outreach relies on email alone instead of a multichannel approach that engages at every step.Personalization Gaps
Customers expect a white glove experience, yet generic journeys ignore known data, preferences, and readiness, so messages miss the moment.Compliance and Trust Barriers
Stricter TCPA and privacy rules plus aggressive spam filtering make outreach hard unless you follow best practices that are operationally challenging to manage.Your AI Agents. Your Voice
Your AI Agents.
Your Voice
Your AI Agents.
Your Voice
Digital Workers That Drive Results
Multi-Channel Engagement
From the first inquiry through confirmation, Digital Workers answer in seconds on the channel customers prefer. They tailor interactions across calls, SMS, voicemail, and email, keep context in one thread, and guide the next best step to lift conversions.
Proactive Outreach
Agents reach out automatically with timely callbacks, reminders, and recovery sequences. They reschedule missed appointments, revive abandoned bookings or forms, and cover evenings and weekends so you do not lose momentum.
Fully Integrated
Connect to your CRM and the systems you already use so each interaction is informed by real history and preferences. Data sync, smart routing, and a single view of the customer remove manual work and make personalization simple.
Secure & Compliant
Built with consent capture, preference management, and audit trails. Supports caller ID trust for voice, verified messaging where available, email authentication, and privacy controls. SOC 2 in place, with industry-specific controls like HIPAA or PCI when required.
The OutRival Difference
Join the forward-thinking organizations across industries that trust OutRival to deliver smarter, faster, and more human experiences.
Proven Results
70%
Reduction in Routine Tasks
Shift your team's focus from administrative work to meaningful customer engagement.
24/7
Multilingual Support
Extend your reach without straining resources, ensuring customers get help whenever they need it.
Expert Partnership
Dedicated Engineers and Success Managers
We're an extension of your team, bringing domain expertise and proven strategies to help you hit your goals.
Continuous Improvements
Your organization stays on the cutting edge by leveraging the latest developments in AI and voice technology, so you remain ahead of the curve.
Seamless Integration
Minimal IT Demands
Quickly connect OutRival to your CRM and core systems without complicated installations.
Rapid Deployment
Go live in weeks, not months, and start realizing ROI faster.
Explore
our resources
Explore our
resources
Explore our
resources
Learn how OutRival is helping businesses like yours transform customer experiences
10.15.2024
News
How AI Agents Are Shaping the Future of Higher Education and Customer Experience
Last week, over cafecito in Miami, I sat down with some customer experience leaders, and we kept circling around a critical question: How can customer-facing teams leverage AI to move beyond outdated solutions like prerecorded phone menus (Interactive Voice Response-IVR systems) and third-party offshore solutions like BPO’s (business process outsourcing), to create personalized experiences that drive both satisfaction and business results?
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Ready to Transform
Your Process?